Jen Singapore Tanglin By Shangri-La, Singapore - Reviews, Room Options & Prices 2025

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Key details

About the Hotel

1A Cuscaden Road, Singapore, Singapore, 249716

JEN Singapore Tanglin by Shangri-La, a four-pearl property in Orchard's shopping and entertainment district, connects directly to Tanglin Mall with shops, cafes, and supermarkets. The hotel features a big lobby with tables/sofas, three restaurants, a green pool area, gym with spa and sauna facilities, hotel shops, and beauty salon.

Contemporary Room Amenities

Air-conditioned rooms at JEN Singapore Tanglin by Shangri-La feature international adaptors, USB ports, high-pressure walk-in showers, and king-sized floating beds with 300-thread count linen. The whites in walls and satin-striped bed linens contrast with tawny-leather headboards, modern wood furniture, and textured accent wallpaper.

Three Distinct Dining Venues

J65 restaurant showcases authentic South-East Asian cuisine in a local farmer's market setting. Rumpole's Bar serves all-day nibbles and drinks in a cafe-meets-pub space, while Ah Hoi's Kitchen offers spice-centric dishes with pool-side terrace seating.

Wellness and Recreation

The spa complex includes whirlpool, sauna, steam facilities, and treatment rooms for massages and body treatments. The outdoor pool area connects to the Spice Garden, featuring banana trees and peppercorn plants.

Strategic Transport Links

Free shuttles connect to ION and Takashimaya Malls, Central Business District, and Orchard MRT station. Singapore Botanic Gardens lies 0.5 miles away, while Gardens by the Bay is 3 miles from the property.

“The MRT station is right at the hotel's doorstep, incredibly convenient!”view full review

View hotel on map

“Absolutely loved my stay, joyful experience every moment!” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible at a location nearby for free.

Wireless internet is available in the hotel rooms for free.

Other information

A full breakfast is served at the price of S$ 45.14 per person per day.

There are no cots provided in a room.

Pets are not allowed.

English, Chinese, Hindi, Malay

Year renovated:2007

Number of floors:18

Number of rooms:565

Former name

Traders Hotel Singapore

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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Superior Double Room

Max:

2 persons

25 m²

Bed options:

1 Double bed

Pool view

Shower

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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Getting around

A guide to all available transportation options

City Centre

Singapore 3.2 km

Airports

Changi (SIN) 23.7 km

Train

Tanjong Pagar KTM Railway Station 3.8 km

Underground

Orchard900 m

Bus

Bus stop100 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Off-site car park

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free parking
Off-site car park
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Spa & wellness centre
Beauty treatment
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

1A Cuscaden Road, Singapore, Singapore, 249716

Map view

street view

1A Cuscaden Road, Singapore, Singapore, 249716

City landmarks

Botanical Garden

Singapore Botanic Gardens

670 m

Garden

National Orchid Garden

1.7 km

Mall

ION Orchard

1.3 km

Garden

Gardens by the Bay

5.1 km

Mall

Far East Shopping Centre

980 m

2 Orchard Turn Level 4 Ion Orchard Level 55/56

ION Sky

870 m

Mall

Ngee Ann City

1.7 km

Mall

Scotts Square

970 m

Shopping Area

Great World City

1.9 km

Emerald Hill Rd

Emerald Hill

770 m

2 Orchard Turn #05-01 ION Orchard ION Orchard

The Grande Whisky Collection

870 m

Gallery

Opera Gallery Singapore

900 m

766 Tyersall Avenue Holland Road and Tyersall Road

Istana Woodneuk

1.4 km

Gallery

National Museum of Singapore

2.9 km

Shopping Area

Palais Renaissance

680 m

Shopping Area

Forum The Shopping Mall

790 m

Mall

Wheelock Place

780 m

Shopping Area

Shaw House and Centre

910 m

Mall

Mandarin Gallery

1.8 km

10 Claymore Hill American Club

The American Club Singapore

1.0 km

Museum

MAD Museum of Art & Design

1.5 km

Gallery

Pop and Contemporary Fine Art

690 m

Mall

Orchard Gateway

2.1 km

8 Grange Road Cathay Cineleisure Orchard

Cathay Cineleisure Orchard

2.3 km

Shopping Area

The Centrepoint

2.2 km

Mall

313@Somerset

2.3 km

Shopping Area

Delfi Orchard

1.6 km

Nearby

Mall

Tanglin Shopping Centre

550 m

Gallery

Bruno Gallery

350 m

Gallery

The Gallery of Gnani Arts

550 m

Restaurants

Rumpoles Bar

170 m

1 A Cuscaden Road Hotel Jen Tanglin Singapore Level 2

J65

140 m

1A Cuscaden Road Hotel Jen Tanglin Singapore Hotel Jen Tanglin

Brunetti

10 m

163 Tanglin Road Tanglin Mall #01-35 Tanglin Mall

Ah Hoi's Kitchen

220 m

1A Cuscaden Road Hotel Jen Tanglin Singapore Level 4

Cedele

0 m

163 Tanglin Road #07-08 Tanglin Mall

Patara Fine Thai Cuisine

220 m

163 Tanglin Road #03-14 Tanglin Mall Tanglin Mall

Nandos Chickenland Singapore

240 m

163 Tanglin Road Tanglin Mall #01-14/15 Tanglin Mall

cafe beviamo

220 m

Tanglin Mall

House of AnLi Bistro

230 m

163 Tanglin Road #03-17 Tanglin Mall

Tea Lounge at Regent Singapore

370 m

1 Cuscaden Road The Regent Singapore

Dolcetto by Basilico

410 m

1 Cuscaden Road The Regent Singapore

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

7.6

Location

9.0

Service

8.0

Dining

8.0

4.5/5 based on 1552 reviews

#80 of 375 hotels in Singapore based on Tripadvisor

Katherine

United Kingdom, March 2025

5.4/10

My stay at Hotel Jen Singapore was quite the mix. The customer service was great, especially from the lovely receptionist Paru who made my arrival extremely warm and pleasant. However, the location was a bit far from the main attractions, which meant I had to rely on taxis more than I'd like. The room was cozy and the decor was eclectic, which I really enjoyed, but the overall experience had its ups and downs.

Rooms

8.0

The room was spacious and comfortable, with unique decor details and all the essentials I needed. I loved that the ironing board was cleverly hidden in the sofa. However, I did notice a lack of extras like a mini bar or stationery.

Service

9.0

Customer service was really good. Paru at the front desk was super friendly and helpful throughout my stay, providing tips and assistance. It's clear the staff genuinely care about their guests.

Location

6.0

The location was a bit underwhelming, being a long walk to the nearest MRT station. While it was convenient to have a mall next door, it felt a bit distant from the main attractions, which forced me to take taxis often.

Dining

7.0

Breakfast had a great range of options from Asian to Western delicacies, though it wasn’t included in my stay. The dining area was nice, but I found some options to be a bit pricey.

Facilities

8.0

Facilities like the pool and gym were very nice, and the atmosphere was relaxing. Just wished I could’ve used the dining options more during my stay since I was out exploring.

John

United Kingdom, December 2024

5.2/10

I had a wonderful stay at Jen Singapore Tanglin, enjoying its great location near Orchard Road and the attached Tanglin Mall. The staff were friendly and accommodating, making me feel welcomed throughout. However, there were minor inconveniences such as missing coffee in my room and some hiccups in service regarding breakfast charges. Overall, it was a good experience filled with comfort and convenience.

Rooms

9.0

The rooms are modern and well-decorated, featuring comfy beds and ample amenities. I felt right at home during my stay.

Service

8.0

The staff lived up to their reputation for helpfulness, although I encountered a few communication issues regarding my breakfast request that could be improved.

Location

10.0

The hotel's location is superb, just a short stroll from Orchard Road and directly connected to multiple shopping and dining options.

Dining

9.0

The breakfast buffet offered a fantastic range of both Asian and Western dishes, satisfying my appetite each morning.

Facilities

9.0

The hotel facilities were well-maintained and included a gym and a refreshing pool, both of which I enjoyed.

Evelyn

United Kingdom, December 2024

6.4/10

My stay at Jen Singapore Tanglin By Shangri-La was a mixed bag. While the pool area and breakfast options were a highlight, I faced issues with service and some room amenities. The location near Tanglin Mall was convenient, but the dining options within the hotel could have been better.

Rooms

5.0

The rooms were spacious and clean, offering a comfortable environment. However, I did experience a power outage during my stay, which was disruptive.

Service

5.0

I found the staff to be friendly, but there were moments where I felt they could have been more attentive. For example, I wasn't informed about maintenance affecting my room until it was too late.

Location

9.0

The hotel is perfectly situated close to Orchard Road and the Botanic Gardens, making it easy to explore the city. There’s also direct access to Tanglin Mall, which is super convenient.

Dining

7.0

The breakfast spread was impressive with a variety of options, although I was disappointed by the limited dining choices within the hotel itself and the noise in the main restaurant.

Facilities

8.0

The pool was a great place to unwind, and the overall facilities were decent, but improvements could be made in dining and recreational options.

Georgia

United Kingdom, November 2024

6.4/10

My stay at Jen Singapore Tanglin by Shangri-La was quite pleasant. The location is fantastic, just a short walk to Orchard Road, making it easy to explore the area. The room was clean and had a spacious walk-in shower, which I really appreciated. While the staff was generally friendly, I felt some attention could be given to the dining staff's attire, which seemed less formal.

Rooms

8.0

The room was compact but well-designed, and it had a huge walk-in shower that was a highlight for me.

Service

8.0

The staff were friendly and helpful, always ready to assist with any needs I had during my stay.

Location

10.0

The hotel is perfectly located near Orchard Road and Tanglin Mall, making it very convenient to access shopping and transport.

Dining

8.0

Breakfast offered a wide variety of options, from Western to local dishes, but I noticed the dining staff were under a bit of pressure.

Facilities

8.0

The hotel provides good facilities including room service and housekeeping, but I thought extra support with baggage handling on arrival would be helpful.

Jade

United Kingdom, November 2024

6.4/10

I had a pleasant stay at Jen Singapore Tanglin By Shangri-La, thanks to its excellent location and friendly staff. The rooms are clean and comfortable, though I found some areas starting to show signs of age. The bar by the pool could use some improvement, but overall, I enjoyed my time here. 😊

Rooms

8.0

The room was clean and cozy, always well-maintained by the staff. However, I noticed it might be a little dated compared to other modern hotels.

Service

10.0

The staff were warm and hospitable, always ready to help. They took my repeated visits to the front desk in stride, always smiling despite their busy schedules. 🍽️

Location

10.0

The hotel has an excellent location, right next to Tanglin Mall and close to the MRT station. It’s also just a quick walk away from Orchard Road, making it easy to explore the area.

Dining

9.0

Dining options were plentiful with friendly service, particularly enjoyed the variety offered at the lounge and the ground floor. The Laksa station was a highlight for me.

Facilities

7.0

I appreciated the gym and pool facilities, which were well-maintained. However, the bar area by the pool felt neglected and wasn't properly staffed during my visit.